Quality in Maine Hospitals

Hospitals provide outstanding care to the people of Maine. Maine hospitals offer the highest quality care in the country, according to data from the Centers for Medicare & Medicaid Services (CMS) Hospital Compare website.

This is nothing new.  As far back as 2003, a study in the Journal of the American Medical Association, using similar data, ranked the quality of care provided by Maine’s hospitals as 3rd in the country since 1998.    And now, Maine hospitals are among the best in the country according to a report from the federal Agency for Healthcare Research and Quality (AHRQ), which used many of the same measures from Hospital Compare, along with claims and other data not posted by CMS.

In November 2019, the Leapfrog Group released its Hospital Safety Scores.  Maine hospitals had the highest percentage of A's in the country, with nearly 60 percent of Maine hospitals earning A's. In December 2018, seven of the 17 hospitals that the Leapfrog Group named as Top Rural Hospitals in the country are Maine hospitals. Only nine states had hospitals on the list and Maine is the only state with more than two hospitals listed.

Also in November 2019, it was announced, Maine ranked first among all states on the 2016 Advanced Care Transformation (ACT) Index(SM) measured by the Coalition to Transform Advanced Care (C-TAC). 

In 2016, AHRQ said that Maine was one of five states that set the achievable benchmark for  transitions of care, according to AHRQ's Chartbook on Care Coordination.

Most recently, AHRQ listed Maine as the best in the country in its National Healthcare Quality and Disparity Report.  The report includes a lot of care coordination measures that don't all apply to hospitals.  For example, Maine did well in the measure "Adults who reported being told what care and services they would get when they first started getting home healthcare" and the measure "Family caregivers who received right amount of emotional and spiritual supports from hospice care team."

In 2015, Maine had the third highest rate of hospitals recognized for outstanding performance by the Joint Commission, according to that organization’s annual report.
Ten of Maine’s 21 Joint Commission-accredited hospitals were recognized for outstanding performance, a rate of 48 percent. 

Although they are already leaders in providing high-quality health care, Maine’s hospitals still strive to improve.  As the science of medicine evolves, so does the science of health care quality.  The field is advancing rapidly and hospitals routinely re-evaluate how they structure, measure and monitor quality management.
Maine hospitals also led the nation in measuring and reporting the quality of health care services.  As early evidence of our commitment to transparency and accountability, MHA was among the first organizations in the country to routinely and voluntarily publicly release hospital-specific quality data, including patient survey results.
MHA has partnered with the American Hospital Association’s Health Research and Education Trust to offer Maine hospitals the opportunity to participate in the Centers for Medicare and Medicaid Services’ (CMS) Hospital Improvement Innovation Network (HIIN).  The HIIN work will focus on 13 core harm topics with goals of reducing all-cause inpatient harm by 20 percent and readmissions by 12 percent by September 2018.  Hospitals engaged in the project will receive on-site and virtual technical assistance and coaching; cross-cutting resources targeting the harm areas; clinical topic-specific resources and peer-to-peer resources; virtual trainings and in-person events; and best practice hospital stories and case studies.
For more information, please contact Sandra Parker.

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Joint Commission Resources

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