Violence in Healthcare From Bullying To An Active Shooter

Date: 8/21/2018, 10:30 AM - 12:00 PM

Learning Objectives:
At the completion of this webinar, participants will be able to:
1. Define and provide examples of workplace violence in healthcare;
2. Discuss the relevant laws that address workplace violence;
3. Examine the clinical, occupational, social and economic factors of violence in healthcare;
4. Identify 10 de-escalation tips when dealing with an angry individual;
5. Examine the causes of healthcare violence;
6. Discuss a violence prevention program to ensure patients, families, visitors and staff are safe;
7. Define the roles and responsibilities of the organization’s stakeholders; and
8. Explain how to help the workplace and workers recover following a violent episode.

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