Patients and Prices: Tracking the Push for Price Transparency in Healthcare

Date: 2/11/2021, 11:00 AM - 12:00 PM

Faculty: Ryan Donohue, Thought Leader, Healthcare Consumerism

As an industry, healthcare has avoided any meaningful sense of price transparency for decades. Increasing demands from the federal government, media reports of "surprise billing," and provider reluctance to deal with the time, effort and red tape required to be more price transparent have only fanned the flames. The core idea that healthcare providers should be upfront about their prices is a bold and complex issue weaved by many different stakeholders into the seemingly unsolvable puzzle it is today. One voice is often overlooked: the healthcare consumer. Long before they put on a gown, and long after they leave, the healthcare consumer is deeply concerned with understanding the prices they'll pay - and how the payment process will play out.
We'll put ourselves into the shoes of healthcare consumers to best understand the call to share pricing. We'll also discuss the specific role of hospitals and health systems. In the end, we'll seek clarity on the issue and where we should go from here to meet consumers in the middle.

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